Make a referral for DVA Community Nursing

Send us a DVA Community Nursing referral for veterans living in the ACT and Queanbeyan. Choose the option that fits you.

For veterans and families

You'll need a written referral from a health professional before we can start care. Here's what to do:

  1. Book an appointment with your GP, or speak to your hospital team or nurse practitioner.
  2. Tell them you'd like nursing or personal care at home and that you'd like QuestCare to provide it.
  3. Ask them to send the referral to us. Our details are in the box for health professionals on this page.

Once we have the referral, we'll call you to arrange a visit from one of our Registered Nurses.

Want to talk first? Call us on 02 6253 4314, 8AM to 4:30PM Monday to Friday.

For GPs, discharge planners and nurse practitioners

QuestCare is a contracted DVA Community Nursing provider covering the ACT and Queanbeyan.

How to refer

  • Email: contact@questsolutions.com.au
  • Call: 02 6253 4314

You can use our referral form or your own referral letter.

Please include

  • the veteran's name, date of birth, address and phone number
  • DVA file number and card type (Gold or White)
  • for White Card holders, the accepted condition the care relates to
  • the nursing and personal care needed, and any relevant clinical details
  • your name, provider details and contact number

What happens next

We'll confirm we've received your referral. We'll check eligibility with DVA where needed, and a Registered Nurse will contact the veteran to arrange an assessment.