QuestCare will endeavor to ensure you have consistent staff. We try to match you with a Support Worker and if you are both satisfied we will then confirm ongoing shifts for you with that worker.
Yes. Our on-call number is available from 4.30pm Monday – Friday, Weekends and public holidays. Further, there is always one of our senior managers available to assist if the emergency requires this.
Yes and we encourage this to ensure you get a good match. QuestCare will charge you for ‘Meet & Greets’ and ‘Buddy Shifts’