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Support Coordination

 

QuestCare Support Coordinators work with NDIS participants to implement all supports in an approved NDIS plan, including informal, mainstream, community and funded supports.

          QuestCare offers

– Specialised support coordination

– Assistance in coordinating or managing life stages, transitions and supports

 

 

What you can expect from your QuestCare Support Coordinator

 

    • to maximise the value for money you receive from chosen supports
    • to exercise your choice and control, including discussing other service providers
    • implement your NDIS plan as per allocated budget
    • to ascertain greater opportunities to explore and connect with community and alternative support options, including culturally and other preferential activities
    • to coordinate multiple supports and services

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Your Support Coordinator can assist you to:

 

    • access a number of mainstream, community, informal and provider options
    • provide advice on service offerings available in your community
    • connect with your preferred options or providers
    • negotiate services to be provided and their prices, develop service agreements and create service bookings with preferred providers
    • negotiate services and prices as part of any quotable supports
    • arrange any assessments required to determine the nature and type of funding required (eg assessment to determine the type of complex home modifications required)
    • decide the budget for each support type and advise any relevant plan manager of the breakdown of funds
    • liaise with any plan manager to establish the appropriate claim categories and attribute the correct amount of funds
    • link to mainstream or community services (i.e. housing, education, transport, health)
    • strengthen and enhance your capacity to coordinate supports, self direct and manage supports and participate in the community, including providing participants with assistance to:
    • resolve problems or issues that arise
    • understand their responsibilities under service agreements
    • change or end a service agreement

 

For more advice regarding service offerings in your area please go to

https://www.ndis.gov.au/document/finding-and-engaging-providers/find-registered-service-providers.html

 

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Contact Information Available Below:
Phone: (02) 6253 4314
Oncall: 0404 017 532
Email: disabilitysupport@questsolutions.com.au
ABN: 34 051 804 267
Address:
7 Beissel Street Street
Belconnen, ACT 2617
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