These Terms of Use (“Terms”) govern your use of questcare.com.au (“Website”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.
About Us
This Website is operated by Quest Employment Solutions Pty Ltd trading as Questcare (ABN 61 084 206 888) (“we”, “us”, or “our”). We are a registered NDIS and Aged Care provider based in the Australian Capital Territory.
General Information Only (Not Medical Advice)
The content on this Website is provided for general information purposes only. It is intended to provide an overview of our services, including NDIS support, aged care, and disability services.
Nothing on this Website constitutes medical, legal, or financial advice. You should not rely on any information on this Website as a substitute for professional medical advice, diagnosis, or treatment.
While we aim to keep information up to date, the availability of specific NDIS support items or care staff may change without notice.
Use of Website
You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
You must not:
- Use this Website to transmit or post any unsolicited commercial communications (spam).
- Attempt to gain unauthorised access to our Website, server, or database.
- Use this Website to knowingly transmit viruses, trojans, or other malicious software.
Intellectual Property
Unless otherwise stated, we own or license all intellectual property rights in this Website and the material published on it (including text, graphics, logos, and images).
You may: View, download, and print pages for your personal, non-commercial use.
You must not: Reproduce, republish, or distribute any content from this Website for commercial purposes without our prior written consent.
Third-Party Links
Our Website may contain links to third-party websites (e.g., NDIS.gov.au, MyAgedCare). These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Limitation of Liability
To the maximum extent permitted by law (including the Australian Consumer Law):
- We exclude all liability for any loss or damage (including indirect or consequential loss) arising from your use of, or reliance on, the content of this Website.
- We do not guarantee that this Website will be secure, free from bugs or viruses, or available at all times.
Privacy
Your privacy is important to us. Any personal information you provide to us via this Website (such as through our contact forms) is governed by our Privacy Policy.
Governing Law
These Terms are governed by the laws of the Australian Capital Territory (ACT). By using this Website, you agree to submit to the exclusive jurisdiction of the courts of the ACT.
Contact Us
If you have any questions about these Terms, please contact us:
Email: socials@questsolutions.com.au
Phone: (02) 6253 4314
Address: Unit 12, 7 Beissel Street, Belconnen ACT 2617